Privacy Policy
Last updated: January 25, 2026
Effective date: January 25, 2026
Introduction
Welcome to LivePitchAI (TM of Synikaa). We are committed to protecting your privacy and ensuring the secure handling of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered sales call assistance platform.
Information We Collect
Personal Information
- •Email address and name for account creation
- •Payment information for subscription purchases
- •Sales documents and materials when uploaded for AI assistance
Usage Data
- •Sales call transcripts and audio recordings
- •Screen capture data during sales calls
- •AI interaction logs and usage analytics
- •Technical data including IP address, device information, and browser type
How We Use Your Information
- •To provide real-time AI assistance during sales calls
- •To generate personalized responses based on your sales documents
- •To improve our AI models and service quality
- •To process payments and manage your subscription
- •To provide customer support and respond to inquiries
- •To send important service updates and notifications
Data Security
We implement industry-standard security measures to protect your personal information. All data is encrypted in transit and at rest. Access to your data is strictly limited to authorized personnel who need it to provide our services.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
User Responsibility and Ethical Use
Important Notice Regarding Sales Call Ethics
LivePitchAI is designed as a sales enablement and call assistance tool. While we provide AI-powered support to help users during sales calls, we want to emphasize the importance of ethical use and personal responsibility.
User Responsibility:
- •Users are solely responsible for how they use our platform during sales calls
- •We encourage honest and ethical participation in all sales interactions
- •Users should comply with their company policies and industry regulations
- •Any consequences arising from the use of our platform during calls are the user's responsibility
Disclaimer: LivePitchAI is not responsible for any issues, consequences, or ethical concerns that may arise from the use of our platform during sales calls. Users must exercise their own judgment and act in accordance with applicable laws, regulations, and ethical standards.
Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Sales call session data is typically retained for 90 days unless you request earlier deletion.
You can request deletion of your account and associated data at any time by contacting us at team@outreach.synikaa.com.
Third-Party Services
Our platform integrates with third-party AI services (including OpenAI) to provide intelligent responses. These services may have their own privacy policies and data handling practices. We encourage you to review their policies as well.
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.
Your Rights
You have the right to:
- •Access the personal information we hold about you
- •Request correction of inaccurate or incomplete information
- •Request deletion of your personal information
- •Object to the processing of your personal information
- •Export your data in a portable format
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
LivePitchAI
Email: team@outreach.synikaa.com
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes relating to this policy will be subject to the exclusive jurisdiction of the courts in India.